Customer Search Does Not Work For A Few Customers If Searched With Customer Name or Number
Last updated on OCTOBER 10, 2017
Applies to:Oracle iReceivables - Version 188.8.131.52 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Find that some customers cannot be searched via customer number in Customer Search Screen.
If you enter Sales Order or Transaction the information is returned.
The issue can be reproduced at will with the following steps:
1. iReceivables > customer search
2. Enter customer number or name
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms