Service Fulfillment Manager (SFM) Not Processing Message ORA-25263: No Message in Queue XNP.XNP_IN_EVT_Q with Message ID xxxxx When Dequeuing Message

(Doc ID 824764.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Fulfillment Manager - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 19-Feb-2013***


The Oracle Service Fulfillment Manager (SFM) is not processing a message.  SFM gives the following error when trying to dequeue the message:

Dequeuing message - setting status to DEQUEUED
dequeuing failed:
SQLERRM:ORA-25263: no message in queue XNP.XNP_IN_EVT_Q with message ID

Steps To Reproduce:

Try to dequeue a stuck message


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