Error: APP-FND-01388 Cannot Read Profile Option FND_INDICATOR_COLORS When Opening Universal Search In Telesales (Doc ID 826000.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle TeleSales - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 10-Sep-2013***


Symptoms

When opening Universal Search, the following error messages are displayed:

Error
APP-FND-01388: Cannot read value for profile option
FND_INDICATOR_COLORS in routine &ROUTINE.

ORA-01403: no data found
FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-06508.

Steps To Reproduce
The issue can be reproduced at will with the following steps:

  1. (R) Telesales Agent
  2. Click Universal Search

Cause

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