Retropay by Element Does not Process Elements if Regular Payroll and Quickpay was Run in the Same Period (Doc ID 829166.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Problem Statement

Find that if a retrospective change is made in a period that has both a payroll run AND a QuickPay , when Retropay by Element is subsequently run it will not pick up the retrospective change.  The Retropay by Element request completes normally but does not pick up the change.

It is discovered that if the Quickpay is removed and replaced by a further (Supplemental) payroll run, the change is picked up by the Retropay by Element process.


Steps To Reproduce:

The issue can be reproduced at will with the following steps:

  1. Run a Quickpay for a Period - example: Dec 2008
  2. Make a retrospective change in Dec 2008 (add Overtime element for example)
  3. Run Retropay by Element process to pull December changes into the next pay period Jan 2009
  4. You will find the change is not picked up
  5. The change would be picked up if Step 1) was replaced with a Payroll Run as opposed to a Quickpay

Cause

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