Requisition Action History Shows A Blank Approver Field After Request For Information Is Provided
(Doc ID 832323.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle iProcurement - Version 11.5.10 and laterOracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.
Symptoms
When viewing the Action History for a purchasing document created through iProcurement, you find the Approver Field is blank if additional information was requested and provided during the Approval Workflow.
Steps To Reproduce:
1. Requestor submits a Purchase Requisition using iProcurement.
2. Approver A approves the requisition.
3. The requisition is routed to Approver B because the requisition amount is higher than the approval limit of Approver A.
4. Approver B responds with "Request Information" and the Workflow sends the requisition back to Approver A.
5. Approver A provides information.
6. Approver B approves the requisition.
7. The Workflow ends with the requisition status "Approved". However, the Approver Field is not populated. This value is blank.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |