When Attempting to Perform 'Upload Document' Shipment Action to Upload PDF Files, the Following Error Occurs: The Document Requires A Virus Check Before Viewing. (Doc ID 832657.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Transportation Management - Version 5.5.05.04 and later
Information in this document applies to any platform.
***Checked for relevance on 22-Dec-2010***


Symptoms

-- Problem Statement:

On 5.5.05.04:
When attempting to perform Upload Document shipment action to upload PDF files, the following error occurs:

ERROR:
This document requires a virus check before viewing

-- Steps To Reproduce:

1. Select any Shipment.
2. Click on Actions > Documents > Upload Document.
3. Select a PDF file and upload the system will return the following error message:

"This document requires a virus check before viewing"

Cause

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