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Receipts Workbench: Not Able To Apply Receipts To A Closed Invoice Even After Checking 'Select Closed Invoices' (Doc ID 833455.1)

Last updated on JULY 17, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
ARXRWMAI-Receipts


Symptoms

When applying a receipt to a closed invoice, the invoice does not appear in the list of values, even if Select Closed Invoices is checked.
This happens for invoices that have previously been close through the Automatic Receipt Program.


Steps To Reproduce:

1. Enter receipt via Receipts Form,
2. Click Apply
3. Use Tools and check 'Select Closed Invoices
4. The invoice you would like to apply does not appear in the LOV.

3. Find out that (in all cases) the invoice has been paid by the automatic receipt feature.
4. Then we search for the receipt that invoice number 10  was received for. In this case it is
receipt number 2009.
5. Query receipt 2009 , then unselect the apply checkbox with the concerned invoice. Save
6. Then select again the checkbox with the concerned invoice. Save

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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References

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