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11.5.10: Oracle iStore Add Model Bundle Item to Cart Error: " ORA-01403: no data found in Package IBE_Quote_Save_pvt Procedure ADDMODELSTOCART" (Doc ID 835652.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to add PTO items (Model Bundle) to a shopping cart, the following error occurs.

Error

Message: ORA-01403: no data found in Package IBE_Quote_Save_pvt Procedure ADDMODELSTOCART


Error Stack:
oracle.apps.jtf.base.resources.FrameworkException: ORA-01403: no data found in Package IBE_Quote_Save_pvt Procedure ADDMODELSTOCART
at oracle.apps.ibe.shoppingcart.quote.Quote.save(Quote.java)
at oracle.apps.ibe.shoppingcart.quote.ShoppingCart.addItemsToCart(ShoppingCart.java:7902)
at _oa__html._tcibeCScpAddItem._jspService(_tcibeCScpAddItem.java:1114)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
at _oa__html._tcibeCScpDirectEntry._jspService(_tcibeCScpDirectEntry.java:2187)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:595)
ORA-01403: no data found in Package IBE_Quote_Save_pvt Procedure ADDMODELSTOCART

Steps to Reproduce

Cause

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In this Document
Symptoms
Cause
Solution
References

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