R12 Missing Payee Information In Format XML Extract for AR Customer Refund Checks (Doc ID 836838.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version: 12.0.4 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms

After several patches were applied, suddenly, key information is consistently missing from the Format Payment Instructions XML extract file for AR Customer Refund checks, including:
-- Payee Name and address
-- Disbursement bank account
-- Customer bank account number & ABA routing number

Due to this issue, the checks get printed without the key information, and are not usable.

Cause

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