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Business Rule Monitor Sends Multiple Emails When Only One Should Be Sent (Doc ID 837165.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


Multiple notifications are being created for each business rule launched from the BRM module. Users are receiving multiple emails and the worklist has listing of redundant notifications.

Cause

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In this Document
Symptoms
Cause
Solution

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