Business Rule Monitor Sends Multiple Emails When Only One Should Be Sent
(Doc ID 837165.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
Multiple notifications are being created for each business rule launched from the BRM module. Users are receiving multiple emails and the worklist has listing of redundant notifications.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |