My Oracle Support Banner

POXPOPDF: PO PDF Generated In Wrong Language When PO Is Approved Through Email (Doc ID 837170.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version to [Release 11.5]
Information in this document applies to any platform.
EXECUTABLE:POXPOPDF - PO Output for Communication


In Oracle Purchasing, PO PDF is generated in wrong language when PO is approved through EMAIL.

When the supplier attempts to open the PO PDF the following error is returned:

System failed to generate the PDF document. Please contact your system administrator.

Additionally when running "PO Output for Communication" with Debug on for this PO the following failure is reported:


at oracle.apps.po.communicate.PoGenerateDocumentCP.runProgram(
at oracle.apps.fnd.cp.request.Run.main(

The issue can be reproduced at will with the following steps:
1. Create a PO with Supplier whose language is different from buyer. 
2. Forward it to next approver in email. 
3. Approver will approve it by mail. 
4. Supplier should get the PDF in notification, but cannot open attachment. 


<Patch 6945524> has been applied.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.