Unable to Search for Employee Owned Instances in Install Base (Doc ID 837475.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Nov-2015***

Symptoms

When searching for instances in Install Base with the owner party type 'Employee', no instances is found.


Steps To Reproduce:

1. Installed Base User>Quick search the item >Updated the instance with owner party type as 'employee' 
2. Requery the item in Quick search screen; no search is returned.  No instance is found.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms