Workflow Mailer Will Not Start Stays In Starting Status
(Doc ID 837893.1)
Last updated on MARCH 10, 2024
Applies to:
Oracle Workflow - Version 12.0.4 to 12.2 [Release 12 to 12.2]Information in this document applies to any platform.
Symptoms
After patching or changing the Apps password Cannot start the mailer it just hangs in a Starting STATE.
EXPECTED BEHAVIOR
Expect the Mailer to start.
STEPS
The issue can be reproduced by the following:
1. Log into Oracle Applications Manager (OAM).
2. Select Notification Mailer.
3. Start.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot send or receive workflow email notifications.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |