Workflow Mailer Will Not Start Stays In Starting Status (Doc ID 837893.1)

Last updated on OCTOBER 12, 2016

Applies to:

Oracle Workflow - Version 12.0.4 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 12-Oct-2016

Symptoms

After patching or changing the Apps password Cannot start the mailer it just hangs in a Starting STATE.

EXPECTED BEHAVIOR
Expect the Mailer to start.

STEPS
The issue can be reproduced by the following:
1. Log into Oracle Applications Manager (OAM).
2. Select Notification Mailer.
3. Start.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot send or receive workflow email notifications.

Changes

 

Cause

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