Cannot Sync Sales Module With Outlook in SSL Environment
(Doc ID 839109.1)
Last updated on JULY 27, 2019
Applies to:Oracle Sales for Handhelds - Version 18.104.22.168 to 22.214.171.124 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.
-- Problem Statement:
On 126.96.36.199 in Production:
When attempting to perform the Sync, the following error occurs:
A server error has occurred. Sync operation will be aborted. Please retry...
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Open MS Outlook and perform Synchronization
2. Error appears
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot perform the Sync Operation successfully between Outlook and Oracle
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