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12.0 Debrief Assigned Parts Error: java.lang.NullPointerException (Doc ID 839988.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Field Service - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On 12.0.6: when attempting to perform material debrief from the Field Service Technician Portal (FSTP) , the following error is generated when the technician clicked on the "Assigned Parts" button


## Detail 0 ##
java.lang.NullPointerException
at
oracle.apps.csf.portal.task.server.CsfDebriefAMImpl.populatePartsReqmt(CsfDebriefAMImpl.java:3152)
at sun.reflect.GeneratedMethodAccessor257.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)



Steps To Reproduce:
1. Create a SR and associated Task, then assign to Field Service technician.
2. Create a Part Requirements and ship the parts to the technician.
3. Using Field Service Technical Portal Responsibility, perform a debrief.
    When the "Assigned Parts" button is clicked, the java page errors.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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