Unable To Create Quote In iStore Due to Application Error
(Doc ID 840020.1)
Last updated on MARCH 31, 2020
Applies to:Oracle iStore - Version 12.0.6 and later
Information in this document applies to any platform.
This problem can occur on any platform.
When attempting to submit a quote in iStore the following error occurs:
The application is currently not available or an unexpected error has occurred. Please try again later.
If this message persists, please contact the system administrator.
View Source shows the following:
The issue can be reproduced at will with the following steps:
1) Login to iStore
2) Select some Items and add them to the cart
3) select Actions--Request Help
4) Press Go and a new JSP page " How can we assist you in finalizing your order? " opens
5) Fill the following details cart name, reason , comments
6) Submit Request
7) Get Application Error
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In this Document