ORA-01086: savepoint 'GET_SERVICES_PUB' never established Attempting 'Add Service To Previous Purchase' (Doc ID 840261.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Quoting - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a service to a previous purchase,
the following error occurs.

ERROR
ORA-01086: savepoint 'GET_SERVICES_PUB' never established
ORA-06512: at "APPS.ASO_UTILITY_PVT", line 107
ORA-06512: at "APPS.ASO_SERVICE_CONTRACTS_INT_W", line 582
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at line 1


The error is specific to certain services, the error does not occur for all services.

Changes

 

Cause

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