Unable to Select Related Customers in Bill To and Ship To Fields in Quoting (Doc ID 840959.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Quoting - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

Unable to select a related customer on Quote header.

Expect the LOV to show the related customers that were defined in Receivables (AR), as the Order Management (OM) shows these customers successfully.

Cause

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