No LOV For Ship To Bill To Contact On So Mass Change Form
(Doc ID 841349.1)
Last updated on MAY 01, 2023
Applies to:Oracle Order Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
Find when user tries to do "MASS CHANGE" on all Sales orders which are at "BOOKED" status, the values in LOV do not show ship to contact, bill to contact and shipping method.
Expect the values should display in LOV of ship to contact, bill to contact and shipping method.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps for TWO scenarios.
Responsibility: HA Service Super User GUI
Navigation: Order Management > Orders, Returns > Order Organizer ( to mass change all the
Sales Orders against a customer)
1. Query all the sales orders by customer
2. Tools--> Mass Change
3. Edit --> select all
4. Change the Ship To, Bill To and Shipping Method.
Navigation: Order Management > Orders, Returns > Order Organizer ( to mass change all the so
lines of a sales order)
1. Query for an order
2. Go to the lines
3. Edit--> Select All
4. Tools--> Mass Change
5. Change the Ship To, Bill To and Shipping Method.
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In this Document