Open Sales Order Screen Generates Error ORA-06508 PL/SQL Could Not Find Program Unit Being Called

(Doc ID 841870.1)

Last updated on MAY 14, 2017

Applies to:

Oracle Order Management - Version 12.0 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 15-MAY-2014***
OEXOEORD



Symptoms

-- Problem Statement:
On 12.1:
When attempting to enter Sales Orders, the following error occurs:

ERROR
=====
ORA-06508: PL/SQL: could not find program unit being called
In Package ONT_HEADER_Def_Hdlr Procedure Default_Record:
REQUEST_DATE 1

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders, Returns > Order Organizer
3. Open Sales Order form and see error:
ORA-06508: PL/SQL: could not find program unit being called
In Package ONT_HEADER_Def_Hdlr Procedure Default_Record:
REQUEST_DATE 1

Cause

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