Ihelp Not Working Resulting With The Requested Topic Could Not Be Found (Doc ID 842225.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Application Object Library - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

iHelp is not working and shows:

The requested topic could not be found.

 
Steps To Reproduce:
1. Click on "Help".
2. New page opens and displays:
Topic Not Found
The requested topic could not be found.

Business Impact:
Help function cannot be used.

Cause

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