Receipt Reversal Not Reflecting On Order Payment For Pre-Payments (Doc ID 844484.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Order Management - Version: 12.0.3 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
ARXRWMAI

Goal

Is there way to see a prepayment credit on the Sales Order after the receipt is created in
Accounts Receivables (AR) ( i.e., receipt reversal process in AR was ran after prepayment processed).

The Receivables side looks fine, but the expectations are the reversal to show on the Sales Order.


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms