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Error Creating an Opportunity - Error string cannot be converted to a Number (Doc ID 847049.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Sales - Version 12 and later
Information in this document applies to any platform.

Symptoms

The following issue happens in the Oracle Sales,

On the Sales Dashboard, there are errors displayed.  Also when attempting to create an opportunity, the page comes out with errors.

Steps to Reproduce the Problem:
1. login to Oracle applications
2. goto Sales User responsibility
3. on the sales dashboard, there are errors like

Error
1. string cannot be converted to a Number. Please contact your system  administrator for further assistance.
2. Credit Type string cannot be converted to a Number. Please contact your system administrator for further assistance.

.

4. goto Opportunities region
5. click on Create Opportunity
6. give Opportunity name
7. for customer field, click on the SELECT of the Customer
8. in the customer search page, give UNIVER%
9. choose Universal Healthcare customer
10. fill other details
11. click on Apply
12. there is error like

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


13. click on the 'here' link
14. the error stack is something like
Exception Details:

oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122:
SQL error during statement preparation.
Statement: SELECT * FROM (SELECT assb.sales_stage_id,
asst.name AS sales_stage_name,
assm.sales_methodology_id,
assm.stage_sequence
FROM as_sales_stages_all_b assb,
as_sales_stages_all_tl asst,
as_sales_meth_stage_map assm
WHERE assb.sales_stage_id = asst.sales_stage_id
AND asst.language = USERENV('LANG')
AND assb.enabled_flag = 'Y'
AND trunc(nvl(assb.start_date_active, SYSDATE)) <= trunc(SYSDATE)
AND .....
.....


Error On the Dashboard :

Error
1. string cannot be converted to a Number. Please contact your system administrator for further assistance.
2. Credit Type string cannot be converted to a Number. Please contact your system administrator for further assistance.




When trying to create an opportunity:

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

 

Exception Details:

oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122:
SQL error during statement preparation.
Statement: SELECT * FROM (SELECT assb.sales_stage_id,
asst.name AS sales_stage_name,
assm.sales_methodology_id,
assm.stage_sequence
FROM as_sales_stages_all_b assb,
as_sales_stages_all_tl asst,
as_sales_meth_stage_map assm
WHERE assb.sales_stage_id = asst.sales_stage_id
AND asst.language = USERENV('LANG')
AND assb.enabled_flag = 'Y'
AND trunc(nvl(assb.start_date_active, SYSDATE)) <= trunc(SYSDATE)
AND .....





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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