Customer LOV Is Empty In Create Quote Form

(Doc ID 847971.1)

Last updated on JANUARY 30, 2018

Applies to:

Oracle Quoting - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 12.0.6 in Production:
In Quoting creation form , the Customer LOV is empty

EXPECTED BEHAVIOR
User should see the customers in the Customer LOV to create Quotes.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Quoting Sales Manager >Quoting > Open Create Quote form

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot create Quote.

Changes

 

Cause

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