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Performance Slow When Querying Master Items In Inventory (Doc ID 848380.1)

Last updated on AUGUST 26, 2021

Applies to:

Oracle Service Fulfillment Manager - Version 11.5.10.2 to 12.2.6 [Release 11.5 to 12.2]
Oracle Installed Base - Version 11.5.10.2 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

In Inventory, when the user queries up an item in the  Master Items form, it takes too much time to bring back the data (approx 40-70 seconds).  The performance of the Master Item query is too slow.

Steps to reproduce:

  1. Go to Inventory
  2. Go to Items > Master Items
  3. Search for an Item

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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