Why does Order Import fail with - ORA-00001: unique constraint (ONT.OE_ORDER_LINES_U1) violated in Package oe_line_util Procedure Insert_Row (Doc ID 848871.1)

Last updated on APRIL 22, 2024

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
OEIMP - Order Import

When attempting to run Order Import concurrent program, the following error occurs:

ERROR

STEPS

The issue can be reproduced at will for a new sales order with following steps below

Populate the data into Order Import interface tables.
Go to Order Management Responsibility>Orders, Returns> Import Orders> Order Import Request
Notice Order Import completed in Error
Go to Orders, Returns> Import Orders>Corrections
Query the Record by Order Source and Order Reference
Select the Record and click on Errors and notice the error message as above

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In this Document

Symptoms

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