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"Chargeable Weight" Field on the Shipment is not Displaying the Dimensional Weight (Doc ID 848958.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Transportation Management - Version 5.5 to 5.5.05.07 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When an Order Release is planned onto shipment using a Rate that is configured with a Dim Rate Factor, the Dimensional Weight is correctly used in the calculation of the Rate Cost, however the display of the "Chargeable Weight" on the shipment does not show the Dimensional Weight being used. The "Chargeable Weight" is displayed as the actual shipment weight.

-- Steps To Reproduce:

1. Define a Rate that using a DIM Rate Factor
2. Plan an order release onto a shipment where the Dimensional Weight is larger than the Actual Weight
3. View or Edit the shipment and observe that the Dimensional Weight is accurately displayed, yet the Chargeable Weight is still set to the Actual Weight.

Cause

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In this Document
Symptoms
Cause
Solution
References


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