My Oracle Support Banner

How To Write-Off Prepayment Amount in case of Excess Amount? (Doc ID 849976.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.
ARXRWMAI Receipts form
Prepayments


Goal

How can an access amount on a Prepayment be resolved?

Customer buys goods and pays before delivery via credit card. This is done via Order Management and customer uses Prepayment to create Receipt before Invoices are created. When Prepayment Matching program is run, the Receipt gets applied to the Invoice.
In case there is excess amount, this amount appears on the Receipt as Prepayment line.
Due to this, the Receipt will remain open and appear on the Unapplied and Unresolved Receipts Register.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.