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Some Parties Not Visible In Lov When Creating Repair Order In Depot Repair (Doc ID 852120.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Depot Repair - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 11.5.10.2:
On Repair Orders form, some customers are not visible in the Customer LOV. But those customers are visible on Create Service Requests form.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. (R) Depot Repair Super User
2. (N) Depot Repair --> Repair Orders and create a new repair order
3. Select LOV for customers.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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