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Can not Return 'Item/Serial Number Change' Component To Inventory (Doc ID 852121.1)

Last updated on JULY 09, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

Can not return a component to Inventory, which was removed from the unit and then the 'Item/Serial Number Change' was performed'.

Steps To Reproduce:
1. Remove the Item/Component from a Unit from the WO execution page.
2. Then perform the 'Item/Serial Number Change' on the removed item/component.
3. Now try to return the new Item to inventory. (N) Material Transactions > Returns. Enter WO number against which the Item was removed from unit and then Item/Serial Number Changed.
4. Return materials shows Old Item Number instead of New Item Number.

Cause

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In this Document
Symptoms
Cause
Solution
References

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