Return material authorization not using the same cost as when it was shipped, if received in other organization. (Doc ID 852832.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Return material authorization (RMA) is not with the same cost as when it was shipped if received in other organization.  If organization is same then it takes same cost.

Reproduction  steps
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The issue can be reproduced at will with the following steps:
Nav>Manufacturing and Distribution Responsibility:
1.Create Item in Average Cost organization M3 and EM1
2.Miscellaneous receipt : 100 qty@10 USD Items in Average Cost organization M3
3.Verify the Item cost in M3: 10 USD
4.Verify the Item cost in EM1:0
Nav>Order Management Responsibility
4.Create SO - type: standard , quantity:10, unit selling price:15, shipping warehouse:M3
5.Book Order>Pick Release>Ship Confirm:
Nav>Manufacturing and Distribution Responsibility:
6.View Material Distribution> Item picked, shipped @ 10 USD cost
Nav>Order Management Responsibility
7. Create RMA - type:return only, qty:10, returning warehouse: EM1,reference SO
Nav>Manufacturing and Distribution Responsibility:
8.Receipt Item in EM1 :

Changes

Cause

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