Marketing Medium Is A Mandatory Field For A New Activity Template (Doc ID 853202.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Marketing - Version 12.0 and later
Information in this document applies to any platform.
Checked for relevance on 02-Nov-2012
amsvsbrb.pls, AMS_ScheduleRules_PVT


Symptoms

Marketing Medium Is A Mandatory Field For A New Activity Template. Have created a new new Activity type in the lookup "AMS_MEDIA_TYPE", when creating a Marketing Template with this lookup, the Marketing Medium field is mandatory and cannot be set to non mandatory.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
(R) Oracle Marketing Administrator
(N) Setup > Lookup
- Retrieve lookup type = AMS_MEDIA_TYPE
- Add a new lookup : e.g . TEST

(N) Administration > Activity Template
- Create an Activity Template based on the lookup (eg Test)

(N) Campaign Workbench
- Create an Activity based on Activity Template = Test
- The Marketing Medium field is mandatory

(N) Administration > Mandatory Rule > Activity > Main
- The Marketing Medium is not selected as mandatory but is always present in activity setup and mandatory

Cause

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