My Oracle Support Banner

"Read_record_failure Error Message" With Multiple Integration Transactions Causing Unassigning Within Same Shipment (Doc ID 854316.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 5.5.02 to 5.5.05.06 [Release 5.5]
Information in this document applies to any platform.

Symptoms

If multiple integration transactions are inbound to OTM, when trying to unassign allocated orders on the same shipment the following error is observed:

<DATE TIME> <VALUE> Error Exception Read_Record_Failure
(cachedUser=<VALUE3>.USER/ADMIN/<VALUE4>, class=class
glog.ejb.allocation.ejb_AllocationBase_vif86s_Impl, currentUserName=<VALUE3>.USER,
primaryContext=<VALUE2>, vpdUser=<VALUE3>.USER/ADMIN/<VALUE4>)
Unable to read {0=null} {1=null} from the database. Either the record has been removed by another
user or you do not have rights to view it. (cachedUser=<VALUE3>.USER/ADMIN/<VALUE4>,
class=class glog.ejb.allocation.ejb_AllocationBase_vif86s_Impl, currentUserName=<VALUE3>.USER,
primaryContext=<VALUE2>, vpdUser=<VALUE3>.USER/ADMIN/<VALUE4>)

at sun.reflect.GeneratedConstructorAccessor436.newInstance(Unknown Source)
at
sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
at glog.util.exception.GLException.factory(GLException.java:413)
at glog.util.exception.GLException.factory(GLException.java:390)
at glog.util.remote.BeanManagedEntityBean.dbModify(BeanManagedEntityBean.java:1067)
at glog.util.remote.BeanManagedEntityBean.doLoad(BeanManagedEntityBean.java:248)
at glog.util.remote.BaseEntityBean$2.doIt(BaseEntityBean.java:493)
at glog.util.remote.BaseEntityBean.ejb(BaseEntityBean.java:803)
at glog.util.remote.BaseEntityBean.ejbLoad(BaseEntityBean.java:491)
at glog.util.remote.BeanManagedEntityBean.ejbLoad(BeanManagedEntityBean.java:588)
at
glog.ejb.allocation.ejb_AllocationBase_vif86s_Impl.ejbLoad(ejb_AllocationBase_vif86s_Impl.java:136)
at weblogic.ejb20.manager.ExclusiveEntityManager.getReadyBean(ExclusiveEntityManager.java:324)
at weblogic.ejb20.manager.ExclusiveEntityManager.preInvoke(ExclusiveEntityManager.java:246)
at weblogic.ejb20.internal.BaseEJBObject.preInvoke(BaseEJBObject.java:137)
at weblogic.ejb20.internal.EntityEJBObject.preInvoke(EntityEJBObject.java:89)
at
glog.ejb.allocation.ejb_AllocationBase_vif86s_EOImpl.getPK(ejb_AllocationBase_vif86s_EOImpl.java:622)
at
glog.business.allocation.AllocationUpdateSessionBean.removeAllocations(AllocationUpdateSessionBean.java:705)
at
glog.business.allocation.AllocationUpdateSessionServerSideEJBWrapper.removeAllocations(AllocationUpdateSessionServerSideEJBWrapper.java:460)
at
glog.business.allocation.AllocationUpdateSessionBean.removeAllocationsForShipments(AllocationUpdateSessionBean.java:635)
at
glog.business.allocation.AllocationUpdateSessionServerSideEJBWrapper.removeAllocationsForShipments(AllocationUpdateSessionServerSideEJBWrapper.java:364)
at
glog.business.allocation.AllocationUpdateSessionServerSideEJBWrapper_fcse0h_EOImpl.removeAllocationsForShipments(AllocationUpdateSessionServerSideEJBWrapper_fcse0h_EOImpl.java:748)
at
glog.business.allocation.AllocationExecutor.unallocateOrdersFromShipments(AllocationExecutor.java:877)
at glog.business.action.order.OrderActions.unassignUnassignableOrders(OrderActions.java:216)
at
glog.business.action.order.UnassignOrdersActionExecutor.unassignOrders(UnassignOrdersActionExecutor.java:77)
at glog.business.session.OrderActionSessionBean.unassignOrders(OrderActionSessionBean.java:432)
at
glog.business.session.OrderActionSessionServerSideEJBWrapper.unassignOrders(OrderActionSessionServerSideEJBWrapper.java:470)
at
glog.business.session.OrderActionSessionHome_likuwd_EOImpl.unassignOrders(OrderActionSessionHome_likuwd_EOImpl.java:3718)
at glog.server.agent.business.order.UnAssignOrder.execute(UnAssignOrder.java:61)
at glog.server.agent.ActionWorkflow.execute(ActionWorkflow.java:51)
at glog.server.workflow.WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
at
glog.server.workflow.WorkflowSessionServerSideEJBWrapper.execute(WorkflowSessionServerSideEJBWrapper.java:32)
at
glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.execute(WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.java:262)
at glog.server.workflow.WorkflowManager.execute(WorkflowManager.java:341)
at glog.server.workflow.Trigger.trigger(Trigger.java:111)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:111)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:70)
at glog.util.event.EventThread.run(EventThread.java:79)
at java.lang.Thread.run(Thread.java:534)


-- Steps To Reproduce:
1. Create a shipment with two or more orders
2. Through integration, update / unassign each order in separate transactions that cause the Order Release unassignment.
- get the exception

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.