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Opened Emails Remain Marked As Unopened In Fulfillment Statistics (Doc ID 854750.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle One-to-One Fulfillment - Version to [Release 11.5.10]
Information in this document applies to any platform.


Tracking URL isn't working.  Client cannot see emails sent out and opened by his customers successfully registered as 'opened' in the 1-1 FS History -> Statistics page. They remain listed as 'unopened'.


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