Opened Emails Remain Marked As Unopened In Fulfillment Statistics (Doc ID 854750.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Goal

Tracking URL isn't working. Client cannot see emails sent out and opened by his customers successfully registered as 'opened' in the 1-1 FS History -> Statistics page. They remain listed as 'unopened'.

Solution

	To view full details, sign in with your My Oracle Support account.
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In this Document

Goal

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Opened Emails Remain Marked As Unopened In Fulfillment Statistics (Doc ID 854750.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!