Limitation Of Number Of Lines To Less Than 98 As Required By Paymentech

(Doc ID 855331.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Payments - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Release: 11i

The iPayment Scheduler is failing and not processing the whole batch when one of the orders in the batch has more than 998 line items.  The error seen in the Batchclose log is as follows.

exception occured for (payee id=ABCPayee,batch id=430) : ABC CORPORATION:007684:014348:ABC120:014348:ABC120 IBY_22813
oracle.apps.iby.exception.DatabaseException: IBY_22813

 

Release: R12

A complete batch has been rejected by Paymentech. According to Paymentech, the PTK code cannot handle these transactions due to high number of lines.

Current Transaction status is 111 and batchstatus is 11.

 

Cause

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