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Error Collecting Transactions with Territory Post Collection Code - ORA-01086: savepoint GET_ASSIGNMENTS Never Established (Doc ID 855977.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Incentive Compensation - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to collect invoices from AR into OIC and getting error:

Cause: FDPSTP failed due to ORA-01086: savepoint 'GET_ASSIGNMENTS' never established
ORA-06512: at "APPS.CN_POST_COLLECTION_TAE_PUB", line 313
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.CN_COLLECT_


The issue can be reproduced at will with the following steps:

Setup Territory
Run STAR program

(R) Compensation Manager
(N) Tasks
Collect Transactions
Select operating unit
Transaction Source = Receivables Posting
Transaction Type = Collect Invoices
Schedule request = run it now
Error is encountered

Changes

Recently defined a new territory and run STAR

Also added a Post Collection Code in Collection Package based on <Note:307329.1>  How to Integrate Territories with Incentive Compensation  for Use with Sales Credit Allocation 

This is the code which is failing.
 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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