How to Fix Customer Merge Failing with 'CRM_MERGE.CUSTOMER_PRODUCTS_MERGE '
(Doc ID 856363.1)
Last updated on MAY 19, 2020
Applies to:Oracle Installed Base - Version 220.127.116.11 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
This note is to help users find bad data in Oracle Installed Base that prevents the customer merge program in Oracle Receivables from running successfully.
The common error messages are
MSG-00001: CRM_MERGE.CUSTOMER_PRODUCTS_MERGE : 022-The Party account (&cust_acct_id) doesn't belong to (&party_id) as mandated by TCA. Please check TCA tables
MSG-00001: CRM_MERGE.CUSTOMER_PRODUCTS_MERGE: 022-Bill To Address Id, (&user_site_id) is invalid or is not defined in the TCA Tables.: User-Defined Exception
MSG-00001: CRM_MERGE.CUSTOMER_PRODUCTS_MERGE: 022-Ship To Address Id, (&user_site_id) is invalid or is not defined in the TCA Tables.: User-Defined Exception
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