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Refund Issue: Refunding one of Multiple Prepayments Against a Sales Order Always Creates Refund Against the Highest Prepayment Amount (Doc ID 856871.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Receivables - Version to [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.


You have created a sales order in Order Management. You then receive multiple prepayments for the Sales order. When you need to create a refund against a particular prepayment, you find that you cannot control from which prepayment the Refund is made against, and instead the refund always picks the prepayment with the highest amount.




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