How To Create Costs For A Labor Debrief Without A Labor Item? (Doc ID 857503.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for the relevance on 18-Apr-2011***

Goal

A new feature for Release 12.1.1 is to generate costing for service charges, such as debrief. The costing is based on the item that is used for the charge. Debrief allows you to create labor lines without an item though (just start and end time). Additionally it is possible to create a debrief without creating them as a charge on the service request.
How is costing generated for that scenario?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms