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Error: Service Request Already Exists For The Selected Work Order, When Creating Non-Routines From Work Order Which Was Created By Non-Routine (Doc ID 859254.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.0.0 and later
Information in this document applies to any platform.
AHL_ALLOW_CREATE_NR_FROM_NR
AHLUTILB.pls
AHL_UTIL_PKG

Symptoms

Problem Statement:
When creating non-routine on technician workbench, the error is encountered.

Error: Service Request already exists for the selected Work order.

Steps To Reproduce:
1. Login to CMRO Technician workbench.
2. Search for a work order
3. Select a work order and click the "update" button.
4. Select "Create Non-routine" from the drop down.
5. The error is encountered: Error: Service Request already exists for the selected Work order.

Cause

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In this Document
Symptoms
Cause
Solution
References

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