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Fetch Settlement Batch Clearing Failing with NullPointerException (Doc ID 859442.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Payments - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When running program Fetch Settlement Batch Clearing, the program fails and the log shows the following errors:


The error occurs only when using Paymentech as a payment system.

Also, on a subsequent attempt to run Fetch Settlement Batch Clearing, the program would end up successfully and the transactions would be set to status 0 (Success).

Steps To Reproduce:
1. Send credit card batch file to the payment system using Create Settlement Batches
2. Run Fetch Settlement Batch Clearing to download the acknowledgment files from Paymentech's FTP server

Business Impact:
Due to this issue, users cannot complete the settlement process and transactions are not set to status 0 (Successful).
Because transactions are not completed, no refunds can be created for the original transactions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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