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Dispatch Center Error: APP-JTF-210842 Error When Scheduling Task (Doc ID 859588.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 11.5.10 to 12.1.1 [Release 11.5 to 12.1]
Oracle Field Service - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Form:CSFDCMAI.FMB - Dispatch Center

Symptoms

When attempting to schedule a task from the Dispatch Center the following error occurs:

ERROR

APP-JTF-210842: Program Error: There is an error in call to procedure GET_ASSIGN_SR_RESOURCES in
API JTF_ASSIGN_PUB.GET_ASSIGN_RESOURCES
Action: Please contact your system administrator.
APP-JTF-210821: Unexpected execution error has occured in the Territory API.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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