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Certain customers won't tax despite working in Vertex (Doc ID 861901.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle E-Business Tax - Version 12.0.5 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

Why are we are seeing some customers where tax isn't applied but testing the same transaction
directly in Vertex results in tax being correctly applied?

RETURN_STATUS = E
ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax returned errors


Solution

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In this Document
Goal
Solution


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