Cannot Access Compensation Workbench For Administrators After 12.1.1 Upgrade

(Doc ID 863432.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Compensation Workbench - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.

Symptoms

On 12.1.1 in Production:

When attempting to access Compensation Workbench for Administrators via HR Professional V4.0 responsibility the following error occurs:

You do not have permission to use this software. Contact your IT department


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility HR Professional V4.0 and select Compensation Workbench for Administrators.
Error occurs.

Changes

Upgrade to 12.1.1 release from an earlier release.

Cause

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