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Cannot Access Compensation Workbench For Administrators After 12.1.1 Upgrade (Doc ID 863432.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Compensation Workbench - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.


On 12.1.1 in Production:

When attempting to access Compensation Workbench for Administrators via HR Professional V4.0 responsibility the following error occurs:

You do not have permission to use this software. Contact your IT department

Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility HR Professional V4.0 and select Compensation Workbench for Administrators.
Error occurs.


Upgrade to 12.1.1 release from an earlier release.


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