My Oracle Support Banner

An Error Occurred While Fetching the Attributes For Given Transaction Id Shown on AME Test Workbench (Doc ID 863603.1)

Last updated on JANUARY 01, 2023

Applies to:

Oracle Learning Management - Version 12.0.6 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

On 12.1.1 in Production:
When attempting to run a transaction on the AME test workbench, the following error occurs.

ERROR
"An error occurred while fetching the attributes for given transaction id."

STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to Approvals Management Business Analyst responsibility.
2. Select transaction type.
3. Click on AME test workbench.
4. Provide transaction id of a Leave of Absence Transaction.
5. Click Run Real Testcase(2).

See the above error.

AME exceptions log further shows the following exception:

2009:06:19:13:37:59ORA-20002: 3000: Invalid value(s) passed for arguments. ITEMTYPE=HRSSA ITEMKEY=NULL ANAME=OTA_EVENT_ID

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.