An Error Occurred While Fetching the Attributes For Given Transaction Id Shown on AME Test Workbench

(Doc ID 863603.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Learning Management - Version 12.0.6 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.


On 12.1.1 in Production:
When attempting to run a transaction on the AME test workbench,
the following error occurs.

"An error occurred while fetching the attributes for given transaction id."

The issue can be reproduced at will with the following steps:
1. Navigate to Approvals Management Business Analyst responsibility.
2. Select transaction type.
3. Click on AME test workbench.
4. Provide transaction id of a Leave of Absence Transaction.
5. Click Run Real Testcase(2).

See the above error.

AME exceptions log further shows the following exception:

2009:06:19:13:37:59ORA-20002: 3000: Invalid value(s) passed for arguments. ITEMTYPE=HRSSA ITEMKEY=NULL ANAME=OTA_EVENT_ID


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms