Customer Form, Account Profile Issue: Balance Forward Billing is Enabled. Provide a Payment Term that has a Balance Forward Billing Cycle. (Doc ID 863622.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When you create a customer that will use the Balance Forward Billing feature, upon saving, you encounter the following error:

  1. Responsibility: Receivables Manager
    Navigation: Customers > Customers 
  2. Create a new customer
  3. Navigate to the Account Profile tab
  4. Either associate the profile to a Customer Profile Class that has Balance Forward Billing enabled or In the Balance Forward Billing Section, enter Bill Level and Type and check the Enable box
  5. Save, you get the error:
    Balance forward billing is enabled. Provide a payment term that has a balance forward billing cycle.

Cause

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