Routing_failure Error When Using Approve And Format for a Remittance Batch
(Doc ID 863739.1)
Last updated on MARCH 06, 2019
Applies to:Oracle Payments - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
When attempting to approve automatic remittance for direct debit the following error occurs:
The issue can be reproduced at will with the following steps:
1) Create direct debit receipts (create/approve/format an automatic batch with payment method direct debit). This is OK (receipts are created with status confirmed).
2) Try to remit the direct debit receipts created:
a) Remittance batch creation process OK. Receipt(s) is selected. (displayed in screen and available in report).
b) Remittance approval and format fails: cannot approve and format remittance batch.
Routing_failure error is displayed in execution report. Receipt available during creation disappears from remittance batch screen. Process is stopped. Cannot remit and later clear the receipt.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document