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Routing_failure Error When Using Approve And Format for a Remittance Batch (Doc ID 863739.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Payments - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to approve automatic remittance for direct debit the following error occurs:

ERROR
routing _failure

The issue can be reproduced at will with the following steps:

1) Create direct debit receipts (create/approve/format an automatic batch with payment method direct debit).  This is OK (receipts are created with status confirmed).

2) Try to remit the direct debit receipts created:

a) Remittance batch creation process OK. Receipt(s) is selected. (displayed in screen and available in report).
b) Remittance approval and format fails: cannot approve and format remittance batch.

Routing_failure error is displayed in execution report. Receipt available during creation disappears from remittance batch screen. Process is stopped. Cannot remit and later clear the receipt.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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