My Oracle Support Banner

Special Services Not Correctly Considered When Updating Shipment (Doc ID 863998.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.05 to 5.5.05.07
This problem can occur on any platform.

Symptoms

-- Problem Statement:

A Shipment is created that includes a specific Special Service (assigned to the Financials tab of the Shipment). When the Shipment Action:

Change Service Provider -> Change Service Provider

is executed, this list of Service Providers displayed include those with Rate Offerings that do NOT include the Special Service assigned to the Shipment. If one of these is selected, the action completes successfully allowing an incorrect rate to be assigned to the shipment.

-- Steps To Reproduce:
1. Create a Shipment that includes a Special Service
2. Shipment Action: Change Service Provider -> Change Service Provider
3. Observe the displayed list where it includes Rates without the specified Special Service.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process, and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.