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RIQ Not Displaying FSC Accessorial Cost When in Foreign Currency (Doc ID 864740.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 5.5.04.01 to 5.5.05.07 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When running and RIQ and clicking on the cost URL, the FSC has a $0 dollar amount, yet the FSC has been computed correctly in the total dollar amount. This occurs when the Fuel Surcharge Accessorial is configured with a non-default Currency.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Set up Rate that includes a Fuel Surcharge Accessorial that is configured in a foreign currency.
2. Navigate to RIQ
3. Input Source Location and Destination ID click Find Rates
4. From the Results Screen click on Cost URL and it shows as $0 in the FSC Accessorial

Cause

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In this Document
Symptoms
Cause
Solution
References


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