Award Form Error - "The specified ship to address is not a valid address for this customer"

(Doc ID 864831.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Grants Accounting - Version 12.0.4 to 12.0.4 [Release 12.0]
Information in this document applies to any platform.
PAXCSINB.pls
***Checked for relevance on 04-Aug-2015 ***


Symptoms

Attempting to make any changes on the award form to awards that have Billing Format DHHS LOC the
error message is received that the Specified Ship To Address is not a valid address for the customer. This error happens ONLY when they use a different LOC customer than the funding source.

Awards - Find - Compliances - Billing Format
Letter of Credit - when this customer differs from the funding source customer, the following
errors appears:

'The specified ship to address is not a valid address for this customer'


Changes

Upgraded to 12.0.6 or above

Cause

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