My Oracle Support Banner

R12: Award Form Error - "The specified ship to address is not a valid address for this customer" (Doc ID 864831.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Grants Accounting - Version 12.0.4 to 12.0.4 [Release 12.0]
Information in this document applies to any platform.
PAXCSINB.pls



Symptoms

Attempting to make any changes on the award form to awards that have Billing Format DHHS LOC the
error message is received that the Specified Ship To Address is not a valid address for the customer. This error happens ONLY when they use a different LOC customer than the funding source.

Awards - Find - Compliances - Billing Format
Letter of Credit - when this customer differs from the funding source customer, the following
errors appears:

'The specified ship to address is not a valid address for this customer'


Changes

Upgraded to 12.0.6 or above

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.